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At Kim.cc I built a pipeline that reads thousands of past support tickets and distills them into Standard Operating Procedures that bootstrap AI agents.
Lessons from authoring the Inferless CLI — the tool developers use to deploy and test ML models locally. Clear commands, honest errors, great docs.
Tulr was my attempt to fold Airtable, Calendly, Typeform, and Loom into one canvas for non-technical builders. Here's what I learned.
How a multi-tenant Customer Experience Management platform for Airtel Business reduced the cost of responding to customer queries by around 80%.